Product support
We take every support email seriously — there's a real person behind every screen.
Need help?
If you've run into an issue with one of our products, want to share feedback, or have a feature request — please email our support address directly.
support@glowingseed.com- Support emailsupport@glowingseed.com
- Response time
Typically within 1–2 business days. Critical issues are prioritized.
- Languages
English · 中文
HushType users
If you're using HushType and ran into something unexpected, please include your OS version and HushType version in your email — it helps us help you faster.
Frequently asked
Is my voice data stored?
No. HushType discards audio the moment it's processed. The resulting text lives only on your own device.
Can I request a refund?
Yes — please email support with your purchase information and we'll handle it according to the relevant store's policy.
Do you offer team or enterprise licenses?
Yes — please reach out to contact@glowingseed.com to talk through what you need.