GlowingSeed Limited ("we", "us") is a limited company incorporated in Hong Kong. This policy explains how we collect, use, and protect your information when you use this website and our products (including HushType).
1. Information we collect
We collect as little as possible. We only collect data about you when: (a) you contact us through our forms or email, in which case we receive the name, email, and message you provide; (b) you purchase or download a product, in which case the relevant app store (e.g. App Store, Google Play) shares the transaction information necessary to fulfill your order; (c) anonymous website analytics, used to improve the site itself.
2. How we use information
We use this information solely to: respond to your inquiries, deliver and maintain our products, improve the product experience, and meet legal obligations. We do not sell your information to third parties and do not use it for ad profiling.
3. Data handling inside our products
HushType's voice recognition runs on our own servers, built and operated entirely by us — no third-party speech services are involved. We process your data on a "minimum necessary" basis:
- Audio. When you use voice input, your audio is encrypted and sent to our servers for recognition. As soon as the transcription is complete, the original audio is deleted immediately — we never retain your recordings.
- Transcribed text. The resulting text is kept on our servers so you can review your input history and revisit past transcriptions. Depending on your account tier, this text is retained for a fixed period ranging from 7 to 90 days, after which it is automatically deleted.
- Deleting your data. You're always in control: you can delete any of your transcription history directly within the app at any time, without waiting for the automatic deletion period.
- Training. We do not use your audio or transcribed text to train our recognition models.
- Security. Your transcribed text is tied to your own account. All data is encrypted in transit and at rest. We never use or share your transcription content.
4. Storage and security
Email correspondence is stored on encrypted email infrastructure accessible only to authorized members of the studio. We follow industry-standard security practices, but please understand that no transmission over the internet can be 100% secure.
5. Third-party services
Our website may use essential third-party services (such as hosting, email delivery, anonymous analytics). These providers have their own privacy policies and only process data within the scope of services they provide to us.
6. Your rights
You may request access to, correction of, or deletion of any personal information we hold about you at any time — just email legal@glowingseed.com and we'll handle it within a reasonable timeframe.
7. Children's privacy
Our products are not directed at children under 13, and we do not knowingly collect personal information from children in this age group.
8. Updates to this policy
We may update this policy from time to time. Material changes will be clearly marked at the top of this page with a new effective date.
9. Contact us
If you have any questions about this policy, please contact:
GlowingSeed Limited
Hong Kong
legal@glowingseed.com
GlowingSeed Limited · glowingseed.com